Windows 7 Remote Support
Trinicom Remote Support Tools work best in Vista by following these steps before starting the connection:
1. Right-click on your blank desktop area and choose 'Personalize'.
2. Scroll down, and choose Windows 7 Classic in this screen.
3. Next, click the following button to download the remote support application:
4. When prompted to open or save the file select 'Open'.
5. When the zip file opens, double-click 'Trinicom Remote Support.exe'.
6. If prompted, click 'Run' at the security warning.
7. Double-click on the technician's name when the program starts.
Your should now be connected to your technician.